

Scheduler has created advanced AI to handle most of the scheduling tasks, including sending emails, negotiating times, finding available rooms, respond to emails 24x7, and process hundreds of requests a minute to schedule meetings even when you are busy. Let Cortana find a time that works for everyone, reserve a room, add a Teams meeting, and send out the invite for you.ĪI today don’t handle ambiguous and complex tasks well. Just say, “Cortana, find time for us to have a Teams call this week and also book a room.” And move on with your day.

You can start a new thread or reply to an existing one and cc: Cortana to let them know what you need to have a successful meeting, include other important details like booking a conference room or setting a remote conference call. With Scheduler, you can simply ask Cortana, “Schedule a meeting with Jane next week.” As an example, you know that you need to meet with “Jane” at work, but you don’t care if it’s 10am or 3pm, or Tuesday versus Thursday.

However, Scheduler creates a new possibility for digital assistants, by focusing on understanding what you want to achieve and unburdens you from the details. As a result, you must be very precise and determine the details ahead of time. Today’s digital assistants are limited by their ability to understand simple and explicit commands. Harry Shum, Microsoft’s EVP of AI (Artificial Intelligence) and Research, states, “One thing we firmly believe in is that the ultimate form of AI is a digital assistant.” In Outlook, we continue to innovate on calendar features to make meeting scheduling easier. The amount of effort is multiplied especially when you try to coordinate with people outside of your organization. It can take anywhere from a couple of minutes to several days of back-and-forth with multiple stakeholders to schedule any meeting to take action or make decisions. To accomplish your tasks at work, you need to have one-on-one conversations, team meetings, customer calls, and focus time.
